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Next Steps Guide Customer Service

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Streamline the customer experience from start to finish with generative AI. GenAI -powered Now Assist makes it easier than ever for customers to self-solve, empowers your agents to quickly resolve complex cases, and enables field technicians to fix issues on the first visit with work order summarization. Read this guide for insights on implementing GenAI for customer service across the enterprise—and learn why leveraging a single platform is the best way to accomplish it.

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    EM Tech
    EM Techhttps://emtech360.co.uk
    EM Tech is a tech enthusiast and developer who writes simple, practical guides on software, AI, and the latest tech trends — helping readers stay ahead in the digital world.

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